Data Privacy & Security

Privacy Policy

Last updated: August 1, 2026 • We value your trust and are committed to protecting your personal information.

1. Introduction

Welcome to TyreHub. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website, purchase tyres, subscribe to membership plans, or utilize our certified fitment services.

2. Information We Collect

We may collect personal information necessary to deliver our services, including:

  • Account & Identification Data: Full Name, Email Address, Phone Number, Account Password.
  • Transaction & Order Details: Delivery Address, Vehicle Plate Numbers (VRN), Tyre Specification preferences, Order History.
  • Payment Information: Processed securely via Razorpay. We do not directly store credit/debit card PINs or net-banking passwords.
  • Technical Logs: IP address, device browser metadata, and cookie tokens for persistent shopping cart sessions.

3. How We Use Your Information

Your data is strictly used to enhance your automotive care experience:

  • Processing tyre orders, membership activations, and scheduling fitment appointments at partner garages.
  • Tracking remaining membership redemption visits and priority service allocation.
  • Sending critical order notifications, invoice PDFs, and support status updates via SMS, Email, or WhatsApp.
  • Preventing fraudulent transactions and ensuring network security.

4. Data Sharing & Third Parties

We never sell your personal information. We only share necessary data with trusted service providers:

  • Authorized Fitment Dealers: Location details & VRN to fulfill your wheel installation appointments.
  • Payment Gateways: Encrypted transaction authorization via Razorpay.
  • Logistics Partners: Delivery details for door-step tyre dispatch.

5. Data Protection & Security

We implement 256-bit SSL encryption, database access tokens, and strict role-based authorization to safeguard your sensitive information against unauthorized access, alteration, or disclosure.

6. Contact Privacy Team

If you have questions, concerns, or requests regarding your personal data, please contact our Data Protection Officer at:

Email: privacy@tyrehub.com | Phone: +91 (022) 8000-8973